Posts Tagged ‘Centers’


Top benefits of offshore call centers

Article by kathleenchester According to surveys, the single factor that impacted outsourcing the most in 2008 was the deployment of labor, that is, the criteria used by companies for deciding their workforce and where to send them. In the past, cost was the decisive factor in management decisions. In fact, offshore call centers came up [...]

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Offshore Call Centers

Article by Nick DAlleva Offshore call centers are quite common in today’s outsourced business environment. Centers stationed in India, the Philippines, Central America and Eastern Europe, have grown in numbers and popularity. Offshore call centers are a polarizing issue. While most end users do not enjoy the experience, some find the use of these centers [...]

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